MANAGEMENT SUPPORT

DEVELOPMENTAL LEADERSHIP (UL)

A course in Developmental Leadership (UL) is aimed at managers and leaders who wish to develop their leadership skills. UL is a conceptual training programme developed by the Swedish Defence University. It is based on research on transformational leadership, characterised by mutual influence, open dialogue, relationship-building, and a present leadership style with a focus on long-term sustainability.

UL enhances the leader’s ability to act as a role model, show care, inspire, and motivate their employees. A developmental leader fosters motivation by communicating core values, acting as a role model, and taking responsibility. Furthermore, they support their employees, confront challenges, and encourage participation and creativity.

The purpose of UL is to develop the participant by:

• Increase self-awareness
• Develop daily leadership actions
• Learn how to motivate employees
• Develop one's own workgroup
• Create increased engagement and higher efficiency within the organisation
  

MANAGEMENT SUPPORT

INDIRECT LEADERSHIP (IL)

A course in Indirect Leadership (IL) is aimed at managers and leaders at higher organisational levels. IL is a conceptual training programme developed by the Swedish Defence University and the result of research on managers who lead other managers (indirect leadership).

The forms of leadership and the challenges faced by managers and leaders vary depending on their organisational level. An IL course provides understanding and tools for building trust, confidence, engagement in WHAT and WHY, as well as involvement throughout the entire organisation. IL raises awareness of the concepts of action-oriented and image-oriented influence, which relate to communication and the importance of tailoring messages to the target audience. Communicating from a WHY perspective, rather than just WHAT and HOW, is central to an IL course.

The goal of an IL course is for participants to understand how interaction occurs with managers at different/lower organisational levels and how this affects employees and the organisation as a whole.

MANAGEMENT SUPPORT

INDIVIDUAL COACHING

Through individual coaching, you are offered a professional sounding board with a focus on leadership. You will have the opportunity to develop based on your own circumstances and the needs you have in relation to the operations you manage and are responsible for.

Individual coaching covers all the issues a leader faces, such as leadership-related, business strategic, and operational questions. The goal is to create better conditions for gaining insight, unlocking motivation, and achieving new goals.

We also offer a more exclusive form of coaching, where the professional coach provides a very high level of availability based on the needs that arise.

The scope and format of individual coaching are always tailored to the specific needs of the client.

MANAGEMENT TEAM DEVELOPMENT

MANAGEMENT TEAM DEVELOPMENT WITH & WITHOUT MANAGEMENT TEAM

ASSESSMENT MODEL (MTAM)

In the work of developing governance and management within organisations, it is essential to start with the management team. With support from research and process-oriented methods, we work with tailored interventions to enhance the effectiveness of the management team. This includes ensuring that all members of the management team have a shared understanding of the organisation's vision, direction, and goals, as well as the management team's purpose and responsibilities – and recognising that these may differ from one another.

Management teams have unique conditions compared to other groups within an organisation. As a foundation for management team development, we recommend using MTAM, a scientifically developed tool specifically designed for management teams. Using MTAM to map the management team's capabilities provides a strong basis for its continued development and progression.

MTAM is based on the management team members assessing the team's capabilities, which generates valuable insights to identify the interventions that will most benefit the specific group. The results of the assessment highlight the group's WHAT and HOW questions, as well as the degree of alignment around these. The group conducts three assessments in total: a baseline measure, a value reflecting progress, and a final measure that shows the team's new capabilities as a result of the management team development process.

DEVELOPMENTAL EMPLOYEE-SHIP

DEVELOPMENTAL EMPLOYEE-SHIP (UM)

The strength of the employees is central to an organisation's success. When employee engagement and leadership interact, significant value is created for the individual, the team, and the organisation. Employee engagement and leadership are context-dependent and develop through interaction with the environment. Training in Developmental Employee-ship is based on research and proven methods.

When leaders and employees apply developmental behaviours and manage to find ways to communicate with each other, understanding is created. This lays the foundation for trusting relationships, which in turn fosters a positive work environment and strong organisational results.

Christel Bäckström is one of Sweden's most experienced consultants in Developmental Employee-ship (UM). In recent years, we have delivered a large number of tailor-made training programmes in Developmental Employee-ship in both small and large organisations, across private and public sectors, with interventions ranging from short to longer durations. Often, these initiatives have included specific interventions for leaders alongside programmes for all employees within an organisation.

The strength of an organisation lies in its people. Communication is central, alongside actions, in order to both thrive and perform for those or that the organisation exists to serve.

COMMUNICATION

LECTURES IN COMMUNICATION

We offer tailor-made lectures on the topic of communication. Below are examples of different areas in which we have delivered process-oriented lectures with a high degree of interaction with the participants:

• Communication and conflict management 

• Impactful communication in an organisation

• Communicative leadership

• How communication and interaction impact customers

• Communication in change management 

• Public sector organisations wishing to improve their communication with businesses and the corporate sector

INDIVIDUAL PUBLIC SPEAKING TRAINING

We offer coaching in individual public speaking training, where you have the opportunity to practise and prepare for an impactful performance. This involves both preparation work, such as planning time and training, as well as influencing your mindset. You will learn the fundamentals of both verbal and non-verbal communication, as well as how to build a coherent structure and a clear narrative thread in your message. Additionally, you will learn how to engage your audience, evoke emotions, and how your personal style can enhance your message. The use of your voice, body language, and the space/stage will also be covered.

TEAM AND GROUP DEVELOPMENT

GROUP DEVELOPMENT PROCESSES 

Today, much work is carried out collaboratively in groups, and the more complex a task, the greater the need for cooperation. A well-functioning team, where all members feel secure, respect each other, and value each other's diverse perspectives—what is often referred to as collective intelligence—has a strong foundation for contributing to the success of the organisation. With greater knowledge of group dynamics, there are increased opportunities to develop in the right direction, improving performance and fostering engagement and job satisfaction. Our initiatives are based on research on group development and the essential elements required to build an effective team.

Examples of different types of groups we work with include:

• Leadership teams
• Managers and employees
• Teams of employees without a manager
• Project teams

ORGANISATIONAL DEVELOPMENT

STRUCTURE, STRATEGY, AND PROJECTS

We have extensive experience in supporting organisations with WHAT issues, also known as the hard aspects of an organisation, such as structure, strategy, planning, and plans that benefit organisational development. This work needs to be aligned with the organisation's softer HOW aspects, such as communication and the development of leaders, employees, and teams. Below are examples of what we offer:

• Analyses and plans related to organisational development and change initiatives, such as business plans

• We also assist with visions, goals, and strategies

• Sales processes and exploring new markets for small businesses, such as the public sector (procurement)

• Project development, project design, and project management processes

• Translations and business plans for international ventures

• Research work for tasks such as mapping needs for development initiatives, such as a GAP analysis or current state analysis

• Support with EU-funding

• Strategic partnerships for sponsorship

Everything we produce is offered in both Swedish and English.